Tenkyokaku Privacy policy

Regarding the handling of personal information

Tenkyokaku handles personal information gathered using services provided in accordance with the privacy policy stipulated by Tenkyokaku.

1. Definition of personal information

"Personal Information" is defined as information about a living individual, which includes relevant information such as name, birthday, and any other information that can be used to identify a specific individual or information that can be easily collated with other information that could then lead to the identification of a specific individual.

2. Gathering personal information

When inquiries are made at Tenkyokaku, we collect personal information from customers. When collecting this information, in addition to clearly specifying its purpose of use, it will be handled in a legal and fair manner. Personal information gathered by Tenkyokaku is as follows.

  • a) Name, furigana
  • b) Address
  • c) Phone number
  • d) E-mail address
  • e) Other relevant information

3.Use of personal information

The purpose of use of customers' personal information gathered by Tenkyokaku is as follows.

  • a) Confirmation and referral of inquiries
  • b) Replies to inquiries

Except in the following cases, Tenkyokaku will not disclose or supply personal information to third parties without notifying customers.

  • a) In accordance with laws and ordinances, or when it is necessary to cooperate in carrying out the affairs prescribed by the laws and ordinances of a government agency or local public entity, or an individual entrusted therewith.
  • b) When it is necessary for the protection of human life, body, or property and it is difficult to obtain the consent of the person him/herself.
  • c) In cases where personal data is exchanged among facilities related to Tenkyokaku.